We carefully inspect all products before we ship. Due to the nature of our products, products cannot be returned. If your order arrives damaged or incorrect, please email us at support@affirmfragrance.com with the following information:

  1. Order Number
  2. A photo(s) of any damage to the shipping box and/or the product
  3. A photo of the packing slip included in your order.
  4. At this time, we cannot exchange products based on scent preference.